By accessing and using the Gransino platform, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from using our services.
You must be at least 19 years old, or the legal age in your province, to create an account and participate in any gaming activities. Players under the legal age are strictly prohibited from using the platform.
Gransino operates under a Curacao eGaming license, which means certain geographical regions may restrict access to our services. Only residents of jurisdictions where online gaming is permitted can register and participate. It is your responsibility to ensure that your use of our services complies with local laws.
Each user is allowed to create only one account. Multiple accounts associated with the same person, household, or device may be closed, and any winnings may be voided.
To comply with responsible gambling and anti-money laundering regulations, you may be required to undergo identity verification (KYC). This may involve submitting identification documents, proof of address, and financial transaction details.
You are responsible for providing accurate and complete information during registration. Failure to do so may lead to account suspension or closure.
You must keep your account credentials confidential and take appropriate measures to protect your account from unauthorized access. Gransino cannot be held liable for any losses due to unauthorized use.
You are responsible for maintaining the confidentiality of your login credentials. If you suspect that your credentials have been compromised, you must notify us immediately.
You are prohibited from engaging in any behavior that may harm the platform or other users. This includes but is not limited to cheating, engaging in fraud, or attempting to exploit any technical glitches.
We actively monitor accounts to prevent fraud, including the creation of multiple accounts. Engaging in these practices may result in the forfeiture of any winnings and potential legal action.
Bonuses and promotions are subject to specific terms, including wagering requirements. These must be fulfilled before any withdrawal of bonus-related winnings.
We reserve the right to investigate bonus abuse. Any irregular activities noted during bonus utilization will result in account suspension and forfeiture of bonuses and associated winnings.
You may be required to complete KYC verification before processing withdrawals. This ensures that all transactions comply with legal requirements.
Withdrawal requests are typically processed within 0–24 hours but can take longer depending on the payment method. You understand that these timelines may vary based on external factors.
Gransino promotes responsible gambling and encourages users to set limits on their gaming activities. Tools such as deposit limits and self-exclusion options are available to help manage your gambling experience.
If you choose to self-exclude, your account will be suspended for a predetermined period. During this time, you will not be able to access your account or participate in gaming activities.
Gransino employs Random Number Generators (RNGs) to ensure the fairness of all games. We use reputable third-party auditors to validate the integrity of our gaming products.
While we strive to maintain a seamless gaming experience, technical interruptions may occur. In such cases, Gransino reserves the right to void gameplay and any associated winnings.
We reserve the right to suspend or terminate accounts at our discretion, especially in cases of suspected fraud, breach of terms, or illegal activity.
All content, software, and trademarks associated with Gransino are the property of Araxio Development N.V. and are protected by applicable laws. Unauthorized use is prohibited.
Gransino is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Your use of our services is at your own risk.
We reserve the right to modify these Terms & Conditions at any time. Any changes will be communicated to users in an appropriate manner. Continued use of the platform after changes indicates your acceptance of the new terms.
For any questions or concerns regarding these Terms & Conditions, please contact our customer support team who are available 24/7 via email and live chat.
Gransino is operated under the Curacao eGaming License (8048/JAZ), ensuring compliance with the regulatory framework established by the Curaçao Gaming Control Board.
